Demonstrate the ability to deal with job stress. Ability to make effective use of resources. Must be proficient in Microsoft Office Excel and Word. Must be able to perform in a fast-paced environment. Must have prior experience in customer service. Attend to and follow up on customer complaints.Ī high school diploma or equivalent is required.Prepare periodic activity reports on lending programs.Provide for the tracking of trends and solving problems.Provide information to the Operations Manager to assist in categorizing problems and issues.Provide feedback regularly on the effectiveness and soundness of the policies and procedures of the program.
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December 2022
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